Helvetica Times publishes news, and news reporting will sometimes contain errors. When we make a mistake, we correct it openly. This page explains how.
What we correct
We correct factual errors of any size — names, titles, dates, numbers, quotations, attributions, and statements of fact that turn out to be wrong. We also correct misleading framing, omissions that materially change the meaning of a story, and errors in images, captions, headlines, or graphics.
We do not retroactively change opinions, value judgements, or analysis simply because someone disagrees with them. Where new information substantively changes our understanding, we publish a follow-up or update.
How corrections appear
Corrections are noted at the bottom of the affected article in a clearly-labelled Corrections block. The block records:
- What the article originally said.
- What it now says, and why.
- The date and time the correction was made.
For headline or top-of-page errors, we add a note at the top of the article so the correction is visible without scrolling.
Updates vs. corrections
When a developing story changes — for example, casualty figures revised by authorities — we add a dated Update note rather than a correction. Updates record new information; corrections fix what we got wrong.
Retractions
If a story is found to be fundamentally inaccurate or unfair, we may retract it in full. The original URL is preserved and replaced with a retraction notice explaining the decision.
How to request a correction
Email corrections@helveticatimes.com with:
- The article URL.
- The specific passage you believe is incorrect.
- Sources or documents supporting your claim, where available.
We aim to respond to correction requests within two business days and to publish verified corrections promptly.
Right of reply
Individuals and organisations who are the subject of critical reporting are offered the opportunity to respond before publication. After publication, we will consider publishing a response from any party named in a story, subject to length and accuracy.